Four phases, no surprises at cutover
An implementation goes wrong in the first two weeks, not the last two. The plan is fixed before the build starts, and the people who will use the system see it as it is built.
Scope
Two weeks with your team, on site where possible. We map the process as it runs today, audit the data you would migrate, inventory every interface, and write the plan.
Build
Configuration and interfaces in two-week increments. At the end of each one, the people who will use the system see it working on their own data and say what is wrong.
Migrate
Masters first, then balances, then open transactions. Every load is a dry run until finance and the floor agree on the same numbers from the same report.
Go live
Cutover in a planned window with a rollback point. We stand on the floor for the first weeks, then hand over to a support agreement with named response times.
The process map comes before the platform
We will not name a product in the first meeting. What the operation does, and where it breaks, decides what fits.
Scope is fixed, sequence is not
What we deliver is agreed and written down. The order we deliver it in flexes to whatever is hurting most.
The people who use it see it every two weeks
Not a steering committee. The planner, the supervisor and the clerk who will live in the system.
Interfaces are designed first, not last
Most stalled implementations are an integration problem wearing a module problem’s clothes.
Migration is a dry run until it is boring
We load, reconcile, and load again. Cutover should be the least interesting day of the project.
We hand over documentation, not dependency
Runbooks, mappings and decisions in your hands. If you replace us, the next team can read the work.
If the implementation has already stalled
We are often called in partway through. We do not restart the project. We find out what is actually built, then re-plan what is left.
Bring us the plan you already have.
We will tell you what we would keep, what we would change and why.